This website is operated by Prestige Treecare Ltd. We take your privacy very seriously therefore we urge you to read this policy very carefully because it contains important information about us and:
Who we are
Prestige Treecare Ltd (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 1998 (i.e. we are responsible for, and control the processing of, your personal information).
Information we collect
1. Personal information you provide to us
We collect the following personal information that you provide to us:
Some examples of when we collect this information include:
2. Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
How we use the information we collect
We collect information about our users for the following purposes:
Who your information may be shared with
We may share your information with:
How long will your data be retained?
Any information you provide to us will be stored securely and password protected. It will be retained as long as is appropriate and necessary, for example:
In the event that you unsubscribe from our mailing list, your details may be retained separately in an archive file to ensure that you are not contacted without your consent.
We would like to send you information and services, offers, competitions and our business which may be of interest to you. Such information could be sent by email, post, text message or telephone.
We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (e.g. on asking for a quote). If you do opt in to receive such marketing from us you can opt out at any time (see ‘What rights do you have?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want, you can contact us using the details provided below.
Keeping your information secure
We will use technological and organisation measures to keep your information secure.
However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
What rights do you have?
Right to request a copy of your information
You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or all of it, please:
Right to correct any mistakes in your information
Right to ask us to stop contacting you with direct marketing
You can ask us to stop contacting you for direct marketing purposes. If you would like to do this please:
From time to time we may also have other methods to unsubscribe from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
If you have any questions about this policy or the information we hold about you, please contact us by:
Post: 9 The Landway, Kemsing, Kent. TN15 6TG
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Please call for a chat 01732 446420